This applies to products you buy from this site.
The vast majority of products that we promote on this web site are only available by electronic download.
This means that you will have full access to the members page and your login details after you purchase the product. These details will be emailed to you as well.
You may require to look in your spam folder in case any login details have actually been delivered there.
If you purchase an item that is to be delivered by means of postal mail, they will be posted through the following shipping service providers ...
Domestic only (only in the USA). The shipping times within the UNITED STATES vary:
It can take up two business days to process an order.
USPS Media Mail will ship within 10 business days
Global shipping times are:
Order processing can take up to 2 business days.
USPS First Class Mail International may take up to fifteen business days to send your package.
Refunds for physical item purchases are available upon return of the order.
All returns must be sent to Product Returns, 8650 Genesee Ave Ste214, San Diego CA 92122. Remember that shipping charges for returns are the responsibility of the customer.
You can request a digital item refund by emailing customer service with your receipt.
Termination of physical products
We know that sometimes things can change. Therefore, we offer a 24-hour cooling down period during which clients can cancel physical items orders and receive a prompt refund.
Our publisher, will send you an order tracking link once your payment has been submitted. Within 3 days, it will be sent by Vervante to the email address used for purchasing.
Please note: Sometimes this e-mail can be filtered into the spam and junk folders of some e-mail suppliers.